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- +1 972 694 9090
- info@24x7ads.com
- 760a Gilman Street, Berkeley, California 94710, United States
- CANCELLATION AND REFUND POLICY
- PRIVACY POLICY
- CAREER
At 24x7Ads, every project and recurring service requires dedicated planning, resource allocation, and the immediate assignment of specialized team members. Once a project or campaign has commenced, significant operational and labor costs are incurred that cannot be reversed. For this reason, we maintain the following cancellation and refund policy.
Once payment has been received, our team immediately begins project planning, resource scheduling, account setup, research, strategy, and task allocation. Because these resources are committed specifically to your project, payments cannot be refunded regardless of project status, client participation, or change of business circumstances.
Clients may cancel recurring services at any time by providing a minimum of thirty (30) calendar days’ written notice via email.
The notice period begins only after written confirmation has been acknowledged by 24x7Ads.
Services will continue during the notice period, and all applicable fees remain payable until the cancellation becomes effective.
Requests to stop services immediately do not waive payment obligations.
Clients remain responsible for all fees due during the mandatory 30-day notice period.
Failure to utilize services, delayed approvals, lack of communication, changes in business priorities, internal staffing changes, or choosing not to proceed with a project shall not constitute grounds for a refund, partial refund, credit, or cancellation of outstanding invoices.
If work has commenced—including strategy, planning, design, development, research, content creation, campaign setup, reporting, meetings, consultations, or account configuration—the corresponding fees remain fully earned and payable.
Any expenses incurred on behalf of the client, including but not limited to:
are non-refundable under all circumstances.
Monthly services automatically renew unless written cancellation is received at least 30 calendar days before the next billing cycle.
Failure to provide sufficient notice may result in the next billing cycle being processed, after which services will continue through the paid period.
If a client requests that work be paused, all amounts previously paid remain non-refundable.
Projects placed on hold for more than 60 consecutive days without written agreement may be archived or closed. Reactivation may require additional onboarding fees, revised timelines, or updated pricing.
Initiating a chargeback or payment dispute for services already rendered, work in progress, or contractually agreed services constitutes a breach of these Terms.
24x7Ads reserves the right to:
Refunds, if ever granted, are solely at the absolute discretion of 24x7Ads and shall not establish any precedent or obligation for future refunds.
By purchasing any service, signing a proposal, approving a quotation, paying an invoice, subscribing to a recurring service, or otherwise engaging 24x7Ads, the client acknowledges that they have read, understood, and agreed to this Cancellation & Refund Policy in full.
Failure to read this policy does not exempt any client from its terms.